Update: Chuy’s makes contact, attempts to finally take my drink order

Update on Why you stuck-up, half-witted, scruffy-looking, nerf herder, or The Reasons in Which the Service Sucked at Chuy’sI received a response from Chuy’s the day after I emailed them:

Why you stuck-up, half-witted, scruffy-looking, nerf herder, or The Reasons in Which the Service Sucked at Chuy’s

The following is an email I sent to the corporate office of Chuy’s, a Tex-Mex chain that recently opened in Lexington. To be clear, I’m not an impatient diner. I’m friends with several servers, many of whom became friends because they enoyed waiting on our group. We’re reasonable, tip well and never treat them as “help.” That said, there’s such things as first impressions.

Subject: Questionable service in Lexington

For the past few weeks, I’ve been seeing all kinds of excitement about the grand opening of Chuy’s in Lexington. There have been news stories, Facebook posts from fans and even a team of excited crew members passing out information at a nearby mall.