Office Depot-sition: An online battle with a customer service robot

I have to find a new desk for work to accommodate my injured knee and looked at Office Depot’s website to get a few ideas. Not being a frequent desk-shopper, I chose the option of talking with a “live representative” through a chat feature. I now offer you the complete, unedited transcript of that chat:

Please wait while we find an agent to assist you…
You have been connected to Becky.

Becky: Hi Kevin.

Kevin Hall: Good morning.

Becky: Welcome to Office Depot. How may I assist you?
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