Were you raised in a Barnes (and Noble)? B&N gets an F for customer service

Note: This blog is built out of a month of frustration, anger and general disappointment, so some adult language will likely follow.

Barnes & Noble can go straight to the fieriest depths of hell, which is, of course, a complete impossibility, but not because it’s a corporate entity already devoid of a soul but because the company is, I’m quite positive, hell itself.

I’ve not always felt this way. As recently as five weeks ago, I championed the company, even to the point of recommending Barnes & Noble’s e-reader, the nook, over the market leader, the Amazon Kindle.

It’s only fitting that the nook logo is a frowny face.

Oh, but then came four weeks ago, at which point the cracks in my long-standing appreciation of Barnes & Noble began to show, culminating into a full-out divorce following things I discovered on Tuesday. I share them with you now, in part to vent, but mostly to caution others who might be considering venturing into the nook world. I hope you will think long and hard against it, opting instead for wiser investments, such as the Kindle or simply tossing your cash out a window and watching it scatter off in the wind.

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Lowered Expectations: My Official List of Things to Do in 2012

UPDATED Jan. 17, 2012
I guess I need a better list.

The past few years, I have started January with a list of fun pop-culturey things to do in the following 12 months. The list can range from eating a one-pound hamburger to watching four movies in a theatre in one day (both of which I proudly accomplished).

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