InDirecTV: Poor service forcing people away from satellite TV

DirecTV’s timing couldn’t be worse.

Just days after starting the pre-planning toward leaving satellite TV for the futuristic territory of online service, I received my latest DirecTV bill. Despite not having ordered any new programming, this month’s bill was almost $20 higher than last month’s. Perhaps they learned of my not-so-secret scheme to leave the company and put in place a plan designed to milk me for a few extra dollars.

Or, more likely, they are just continuing the overall poor performance and customer service I’ve received, literally, since my first day of service.
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Hulu voodoo: The arduous process of leaving DirecTV for online television

I’m finally ready to join the future. Too bad technical issues are standing in my way.

Almost as soon as I signed up for DirecTV two years ago, I was ready to leave (poor customer service, expensive programming packages, general shoddiness), but I had to wait out the entire contract or pay ridiculously high penalties. So, I waited (and fumed), all the while compiling information about my next TV-watching step. I considered the following options (listed in order of likelihood): a) moving back to Time-Warner Cable; b) converting solely to online content through Hulu and Netflix; c) starting my own cable/satellite company; or d) keeping DirecTV.
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